Shipping & Returns

The following terms and conditions apply to any activities related to Tabrizi Rugs including ordering from us and being on this website.


Pricing
Website prices and in-store prices may differ. Tabrizi Rugs reserves the right to change prices of rugs at any time. Market value of imported rugs (e.g. Persian, Egyptian, Turkish, Indian) fluctuates due to affections from factors such as currency exchange rates and trade sanctions. Tabrizi Rugs is committed to providing the fairest price possible to customers.
  
Shipping to Canada & United States
For in-stock items, all orders are processed and shipped within 5 business days of being received. You will be contacted with an expected delivery time & tracking number for your rug.
Canada
Tabrizi Rugs offers free shipping for all purchases over $300.
For purchases under a subtotal of $300, we are happy to offer shipping at a flat fee of only $25.
If you live in the Halifax, Nova Scotia area, you can also pick up your rug in-store. We will set it aside for you at our Halifax location and you can pick it up at your convenience.
United States
Tabrizi Rugs offers free shipping for all purchases over $300.
For purchases under a subtotal of $300, we are happy to offer shipping at a flat fee of only $75.
 
International Shipping
For international shipping, Tabrizi will get you the best possible shipping rate and upon your approval we will arrange the shipping.
Returns
If for any reason you need to return your rug, we will gladly accept it for a full refund, exchange, or store-credit. Your rug must be in original condition with no signs of usage, damage, or pet hairs.
A return request must be made within 14 days of receiving your rug. Returns will not be accepted until your request has been authorized by our shipping department.
A small fee applies for returns based on the size of the rug:
Canada:
3’ x 5’ and under: $50
5' x 8' and under: $65
6' x 9' and under: $85
8' x 10' and under: $95
10' x 13' and under: $105
10' x 13' and over: $145
United States:
Shipping fees for U.S. customers returns may differ. Tabrizi will get the lowest possible shipping rate for U.S. returns  and upon your approval we will arrange the shipping.

Privacy Policy
Information that you submit to Tabrizi Rugs will be stored in our database for bookkeeping purposes. With the exceptions of the shipping and billing processing of your purchase, we will never share your personal information to any other party.

If you have any other questions, comments or concerns, please contact us and we will be happy to hear from you.