Privacy Policy

Last Updated: November 20, 2024

At Tabrizi Rugs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.tabrizi.com (the "Site"), and any related services offered by Tabrizi Rugs.

Personal Information We Collect: We may collect personal information from you when you visit our Site, create an account, place an order, subscribe to a newsletter, fill out a form, or contact us.

Categories of Personal Information Collected: Identifiers: Name, email address, phone number, postal address, IP address. Account Information: Username and password. Payment Information: Credit card numbers and billing information. Commercial Information: Records of products purchased or considered. Internet Activity: Browsing history, search history, interactions with our Site. Geolocation Data: Location derived from IP address. Other Information: Any additional information you provide voluntarily.

How We Use Your Personal Information - We use your personal information to: Process and fulfill your orders. Communicate with you about your orders and respond to inquiries. Personalize your experience on our Site. Send promotional emails and special offers (you may opt out at any time). Improve our Site and services. Detect and prevent fraud or security issues. Comply with legal obligations.

Sharing Your Personal Information - We may share your personal information with: Service Providers: Companies that perform services on our behalf, like payment processing and order fulfillment. Legal Compliance: Authorities if required by law. Business Transfers: In connection with a merger or sale. We do not sell your personal information to third parties.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. These help us understand how you use the Site and improve functionality.

Third-Party Analytics and Advertising:We partner with Microsoft Clarity and Microsoft Advertising to collect data on user interactions through cookies and other tracking technologies. This helps us improve our products and services and is used for advertising purposes. For more information, visit the Microsoft Privacy Statement.

Your Choices: You can control cookies through your browser settings. Disabling cookies may affect Site functionality. Our Site does not currently respond to "Do Not Track" signals.

Your Rights and Choices - You have the right to: Access the personal information we have collected about you in the last 12 months. Request correction of any inaccurate personal information. Request deletion of your personal information, subject to certain exceptions. To exercise these rights, please contact us using the information below.

Opt-Out of Promotional Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions in each email or by contacting us.

Your California Privacy Rights: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about the personal information we have collected, used, and shared.
• Right to Delete: Request deletion of your personal information, with certain exceptions.
• Right to Opt-Out of Sale: We do not sell personal information. If this changes, we will update this policy and provide a "Do Not Sell My Personal Information" link on our homepage.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

How to Exercise Your California Rights: To submit a request, please contact us by:

• Email: hello@tabrizi.com
• Phone: 1-800-784-7488
• Mail: Tabrizi Rugs, 1180 Bedford Highway, Bedford, NS B4A1C1, Canada

Please include your name, contact information, and details of your request. We will verify your identity before processing.

Security: We take reasonable measures to protect your personal information. However, no method is completely secure.

Children's Privacy: Our Site is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have, please contact us to delete it.

International Transfers: Your personal information may be transferred to countries with different data protection laws than your country.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date.

Contact Us: If you have any questions or concerns, please contact us at:

• Email: hello@tabrizi.com
• Phone: 1-800-784-7488
• Mail: Tabrizi Rugs, 1180 Bedford Highway, Bedford, NS, B4A1C1, Canada

Effective Date: November 20, 2024

Privacy Policy for Tabrizi Rugs

At Tabrizi Rugs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information in connection with our website, located at www.tabrizi.com (the "Site"), and any related services, applications, or features offered by Tabrizi Rugs.

Personal Information We Collect

We may collect personal information from you when you visit our Site, create an account, place an order, or contact us. The personal information we may collect includes your name, email address, phone number, shipping and billing address, payment information, and other information you provide to us.

How We Use Your Personal Information

We use your personal information to provide and improve our products and services, communicate with you about your orders, respond to your inquiries, and personalize your shopping experience. We may also use your personal information for marketing purposes, such as sending you promotional emails or newsletters.

Sharing Your Personal Information

We may share your personal information with third-party service providers that perform services on our behalf, such as payment processing, shipping, and marketing. We may also share your personal information with law enforcement or government officials in response to a subpoena or other legal request, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Your Choices

You can opt out of receiving promotional emails from us by following the instructions in the email. You can also update your account information or request that we delete your account by contacting us at hello@tabrizi.com.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated Privacy Policy on our Site or by email.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@tabrizi.com.