Shipping Policy

Please note all online orders enter a 1-3 day processing period to confirm stock before shipping. You will be contacted with confirmation, tracking number, and expected delivery time for your rug.

United States

We are now offering complimentary shipping anywhere in USA for all rugs.

For USA orders, we do not collect taxes.

	Shipping Cost	Shipping Method	Estimated Delivery Time
USA	Complimentary	FedEx Ground	Approx. 5-10 business days

The courier may charge you the fees estimated below. Duties & taxes may differ depending on USA government regulations.

Estimates: Duties: Free. Taxes: 0%. Brokerage fee (Clearance Entry Fee): USD$0 - USD$50. Disbursement Fee: USD$7 or 2% of duties & taxes.

Canada

We are now offering complimentary shipping anywhere in Canada for all rugs.

If you live in the Halifax, Nova Scotia area, you may pick up your rug at our Bedford showroom. At checkout online, select "Showroom Pickup".

Province	Shipping Cost	Shipping Method	Estimated Delivery Time
Ontario	Complimentary	FedEx	Approx. 3-7 business days
British Columbia	Complimentary	FedEx	Approx. 5-9 business days
Quebec	Complimentary	Fedex	Approx. 3-7 business days
Alberta	Complimentary	FedEx	Approx. 5-9 business days
Manitoba	Complimentary	FedEx	Approx. 4-8 business days
Saskatchewan	Complimentary	FedEx	Approx. 5-9 business days
Nova Scotia	Complimentary	FedEx or MBW	Approx. 2-6 business days
New Brunswick	Complimentary	FedEx or MBW	Approx. 2-6 business days
Prince Edward Island	Complimentary	FedEx or MBW	Approx. 2-6 business days
Newfoundland and Labrador	Complimentary	FedEx	Approx. 2-6 business days
Northwest Territories	Complimentary	FedEx	Approx. 7-13 business days
Yukon	Complimentary	FedEx	Approx. 7-13 business days
Nunavut	Complimentary	FedEx	Approx. 7-13 business days